Frequently Asked Questions

The main product line I use is called JJ Essentials. It is my own custom blend of shampoo (Organic Suds), deep conditioner (Organic Slip), leave-in conditioner (Organic Moisture and Shine), and growth oil (Organic Growth). I’ve worked very hard on perfecting these products to meet the needs of all hair types, while keeping the natural integrity to assist in hair growth and for your hair to thrive.

When paying your deposit, I accept credit cards (Visa, MasterCard, Discover), and Apple Pay.

When paying your remaining balance on-site, I accept cash, credit cards, and Apple Pay. If you are paying with your credit card, there will be a fee of 2.5%.

We do require a $35 ($25 for children) for services under $150. For services over $150, the deposit is 30% of the price. The deposit is non-refundable and non-transferable. The deposit will go toward your overall purchase. The deposit must be paid at the time of your booking.

We understand that life is crazy and things happen, so we do provide an appointment grace period of 15 minutes after your scheduled appointment time. Once that 15 minute grace period is up, your appointment will be cancelled and you will be charged 1/2 of the total cost of your scheduled service. As with all cancelled appointments within 3 days, you will have to pay another deposit to rebook your appointment.

If you are late to your appointment on multiple occasions, after the 3rd late appointment you will be charged the full amount of your scheduled service and will have to pay another deposition to rebook your appointment.

Please be respectful of my time as I will be of yours.

• If you need to cancel your appointment, you must provide at least a 3 day notice before your appointment to cancel to ensure your deposit can be transferred towards a future appointment. This is the only time we will transfer deposits.
• If you cancel your appointment to 1 to 2 days prior to your appointment, you will be charged for 1/2 of the total cost of your scheduled service and will be required to pay another deposit in order to rebook your appointment.
• If you cancel on the date on your scheduled appointment, you will be charged the full amount of your scheduled service and you will have to pay another deposit to rebook your appointment.